Vector artwork is preferred and is the industry standard. Applications that provide these files include: Adobe® Illustrator and CorelDraw®. Common file extensions include .ai, .pdf, .eps and .cdr. Fonts incorporated in vector artwork must be converted to outline paths.
High-resolution, rasterized art is accepted in the majority of cases but is not ideal. Rasterized art is built in pixel-based applications like Adobe® Photoshop®. Common file extensions are .psd, .tif, and .jpg. High-resolution images must be at least 300 dpi.
Low-resolution .jpg, .gif, and .png files cannot be accepted because the quality is insufficient.
We will provide light touch-up work, minor art changes, set font styles and adjust artwork to fit the maximum imprint area at no cost. Artwork requiring extensive touch up will be billed at $30.00 (v). If custom artwork is required, billing will start at $50.00 (z) per hour.
Artwork is accepted via email at: firstname.lastname@example.org
An art proof approval is required and will be e-mailed or faxed within 24 hours at no additional charge. This includes all rush orders.
Standard production: 7 to 15 working days after art approval. Standard production is based on catalog quantity. If your order is greater than catalog quantity, please call for details.
Rush service: Add 20% to the total order (the factory must confirm the order). 4 to 7 working days after art approval. Rush service is based on catalog quantity only. Day one of production is considered the day after the art approval is received, weekends and holidays excluded. Rush service is not available on all items.
Orders / Charges
All orders are acknowledged by email or fax within 24 hours. Production will not begin until the art proof is approved. Copy changes are available for $38.00 (v) per color/location.
Additional imprint color: Screen print/pad print $0.15 (v) per color/location.
Set up charges: $38.00 (v) per color/location on most items.
Pantone (PMS) color match: $38.00 (v) available for pad print or screen print only. Not available for metallic or neon colors. Exact color match not guaranteed for digital imprints.
Speculative samples: $65.00 (v) includes setup for one color. Additional colors, setup and location charges may apply. Available on most items.
Over and Under runs: All orders are subject to 5% over or under run and will be billed accordingly. CO-OP program is available.
Product color match is available on most products with a minimum quantity of 10,000 pieces. Custom product color set-up charge is $195.00 (z). Less than order minimum $50.00 (v). Absolute minimums are half of the smallest catalog quantity of that item. Not available for all items.
F.O.B. Ontario, California: Split shipments: $10.00 (v) per destination after the first location. UPS will be the carrier unless otherwise requested. The factory does not assume responsibility for carrier delays, damage or loss. Packages shipped via ground are uninsured unless specified. The distributor will assume responsibility once the carrier receives the product.
All orders are subject to credit approval. The artwork, designs and trademarks used herein are reproduced as examples of the type and quality of products and are not intended to represent endorsement.
The ship date on products imported from China may be affected during their national holidays. Products may not be shown to size. Pricing is subject to change without notice.
DELIVERY TRUCK THEFT IS PREVENTABLE